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Annual Evaluation Form: Legal Assistant

1. Reception & Office Presence
CriteriaNeeds ImprovementMeets ExpectationsExceeds ExpectationsNot Applicable
Punctually opens office and ensures a clean, professional environment
Greets clients professionally and warmly
Maintains a polished, professional appearance
2. Administrative & Legal Support
CriteriaNeeds ImprovementMeets ExpectationsExceeds ExpectationsNot Applicable
Accuracy in document preparation
Timeliness in completing assignments
Basic understanding of legal terminology, processes, and procedures
Filing, scanning, and document management
Organization and attention to detail
Confidentiality and discretion
3. Calendar & Task Management
CriteriaNeeds ImprovementMeets ExpectationsExceeds ExpectationsNot Applicable
Uses Rocket Matter effectively
Manages appointments and schedules with accuracy
Checks, processes, and routes mail without prompting
Tracks and logs certified mail properly
4. Initiative & Office Support
CriteriaNeeds ImprovementMeets ExpectationsExceeds ExpectationsNot Applicable
Proactively stocks office and grocery supplies
Prepares for monthly breakfasts and office events
Notifies team appropriately about absences
Takes ownership of office tasks (trash, cleaning, etc.)
5. Communication & Team Dynamics
CriteriaNeeds ImprovementMeets ExpectationsExceeds ExpectationsNot Applicable
Contributes positively to team culture
Answers phones courteously and routes calls effectively
Communicates clearly with attorneys, clients, and staff
Responds professionally and promptly to feedback
Demonstrates teamwork and support for attorneys and staff
6. Reliability & Time Management
CriteriaNeeds ImprovementMeets ExpectationsExceeds ExpectationsNot Applicable
Effectively handles unexpected or high-pressure situations (e.g., being the only staff in office, walk-in clients, last-minute errands)
Demonstrates ability to multitask and manage competing priorities
Follows through on tasks without reminders
Manages time and availability responsibly, including adjusting lunch breaks or hours to support attorneys and team coverage needs
7. Overall Performance and Goals